RETURNS

RETURNS & EXCHANGES POLICY

Final Sale Policy

• All sales are final. No refunds. Exchange only within 7 days of delivery.
• Items must be in original packaging with the receipt to qualify for an exchange.
• Exchanges are not accepted due to personal preference after delivery.
• Exchanges are only available for items that are damaged upon receipt.

Exchange & Return Validity

• Requests for exchanges must be made within 7 days of the delivery date.
• Local customers may exchange items in-store for convenience.
• Our policy does not cover damage from accidental use, wear and tear, or improper handling.
• Sale items are non-exchangeable and non-returnable, both in-store and online.

Exchanges at Our Store

To process an exchange at our store:
✅ Bring the original invoice and the item(s) in original condition and packaging.
✅ You may exchange for another item of equal value after an evaluation by our team.
✅ If the new item is priced higher, you must pay the difference.
🚫 No refunds will be issued if the new item is of lower value.
🚫 Store credit, cash vouchers, or online store credit will not be provided for in-store exchanges.

Online Exchanges & Returns

To process an online exchange or return:

• 1.      Include the original invoice and item(s) in original condition and packaging
  Email your request to This email address is being protected from spambots. You need JavaScript enabled to view it..
• 2   Waiting for email confirmation—requests are typically processed within 2 business days.
• 3.     
  Approved online returns will be refunded as an Online Store Credit Voucher, valid for 15 days.

Online Store Credit Voucher Policy

• Non-refundable, non-extendable, and non-exchangeable for cash or store vouchers.
• Valid for online purchases only (cannot be used in our retail store).
• Voucher value will match the original purchase price (excluding shipping fees).
• No refunds on shipping fees, taxes, duties, tariffs, or excise charges for international orders.

Additional Terms & Conditions

🔹 Items can only be exchanged once.
🔹 Customers are responsible paying for return shipping fees for repeated exchange requests on the same product.
🔹 Belle-Luxury Décor does not provide warranties, including implied warranties of merchantability or fitness for a particular purpose.
🔹 Returns and exchanges are subject to the Consumer Protection (Fair Trading) Act (U.S.).
🔹 All decisions made by Belle-Luxury Décor are final.

For any questions, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..